General Terms and Conditions

The Oriental Herborist

These general conditions (the "Conditions") govern the use of the website www.theorientalherborist.com (the "Website") by users ("you" or "your") as well as their relationships with:

The Oriental Herborist whose registered office is at Al Rabat street, Salalah, 211, Oman

if your purchase is made in Egyptian pounds (LE) and payment is made by debit/credit card, with THE ORIENTAL HERBORIST EGYPT (operating under the name ofwww.theorientalherborist.com) whose address is at Al Manteqah Ath Thamenah, Nasr City, Cairo Governorate 4441320, Egypt

Please read them carefully as they affect your rights and responsibilities under the law. If you do not agree with these Conditions, do not access our Website and do not use it either. You must understand that by placing an order for any of our goods or services, you agree to be bound by these Conditions. You should print a copy of these Conditions for future reference. Please contact us if you have any questions regarding these Conditions.

1. The Agreement

By using the Website, you agree to be bound by these general terms and conditions of sale.

2. Changes

We reserve the right to:

Update these Conditions from time to time and you will be informed of any changes by an appropriate announcement on the Website. It is your responsibility to check for such changes. Changes will apply to the use of the Website after we have made this announcement. If you do not wish to accept the new Conditions, you must not continue to use the Website. If you continue to use the Website after the effective date of the change, your use of the Website indicates your consent to be bound by the new Conditions; modify or remove, temporarily or permanently, this Website and the documents it contains (in whole or in part) without notice to you and you confirm that we are not liable to you for any modification or removal of the Website or its content; and disable any user identification code or password we have provided to you, whether chosen by you or assigned by us, at any time if we believe you have not complied with the provisions of these Conditions.

3. Registration

By using this Website, you warrant that:

you are legally capable of entering into binding contracts;

you are at least 18 years old;

the personal information you are asked to provide during registration is true, accurate, current, and complete in all respects; and you are not impersonating any other person or entity.

You will immediately inform us of any changes to your personal information by sending an email or calling our customer service representatives via email or phone:

4. Privacy Policy

We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. Furthermore, we will process information about you in accordance with our Privacy Policy.

By using our Website, you consent to such processing and warrant that all data you provide is accurate. When you make purchases on this Website, we ask you to enter personal details to allow us to identify you, including your name, email address, delivery address, credit card, or other payment information. We reaffirm that we will hold this information in accordance with the registration we have with the Data Commissioner’s office.

5. Protecting Your Security

To ensure that your credit, debit, or payment card is not being used without your consent, we will validate the name, address, and other personal information you provided when processing the order against appropriate third-party databases.

We take the risk of internet fraud very seriously. Given the increase in fraudulent credit card transactions, we make every effort to ensure that all orders are thoroughly checked using the information already provided. We may contact you to carry out additional security checks and urge you to cooperate to allow us to complete them. We will not tolerate fraudulent transactions and they will be reported to the appropriate authorities.

By accepting these Conditions, you consent to such checks being made. In carrying out these checks, personal information you have provided may be disclosed to a registered credit reference agency which may keep a record of this information. Rest assured that this is only to confirm your identity, that a credit card check is not performed, and that your credit rating will not be affected in any way. All information you have provided will be handled securely and strictly in accordance with the Data Protection Act 1998.

6. Compliance

The Website may only be used for legal purposes and in a legal manner. You agree to comply with all applicable laws, statutes, and regulations regarding the Website and its use. You agree not to:

upload to or transmit via the Website any computer viruses, Trojan horses, worms, logic bombs, or other material intended to interfere with, disrupt, or interrupt the normal operation of a computer;

upload to or transmit via the Website any defamatory, offensive, or obscene content; and attempt to gain unauthorized access to our site, the server on which our site is stored, or any server, computer, or database connected to our site. You must not attack our site by denial of service or distributed denial of service attack.

By violating this provision, you are liable to criminal offense under the Computer Misuse Act 1990. We will report such violation to the appropriate law enforcement authorities and cooperate with these authorities by disclosing your identity. In the event of such a violation, your right to use our Website will immediately cease.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer