Terms of service

OVERVIEW
This website is operated by The Oriental Herborist. Throughout the site, the terms "we," "our," and "us" refer to The Oriental Herborist. The Oriental Herborist offers this website, including all information, tools, and services available on this site, to you, the user, subject to your acceptance of all the terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you agree to our "service" and accept to be bound by the following terms and conditions ("Terms of Service", "Terms"), including the general conditions and additional policies referenced herein and/or available via hyperlink. These terms of use apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these terms of use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of use. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these terms of service are considered an offer, acceptance is expressly limited to these terms of service.

Any new feature or tool added to the current store will also be subject to the terms of use. You can review the most recent version of the Terms of Use at any time on this page. We reserve the right to update, modify, or replace any part of these terms of use by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes have been posted constitutes acceptance of those changes.

Our store is hosted by Shopify, Inc. They provide us with an online e-commerce platform that allows us to sell you our products and services.

SECTION 1 – ONLINE STORE TERMS AND CONDITIONS
By accepting these terms of use, you declare that you are at least the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence, and you have given us your consent to allow one of the minors in your care to use this site.
You may not use our products for illegal or unauthorized purposes, and you may not, in using the service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the conditions will result in the immediate termination of your services.

ARTICLE 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical connection requirements of networks or devices. Credit card information is always encrypted during transfers over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, the use of the service, access to the service, or any contact on the website through which the service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information provided on this site is inaccurate, incomplete, or outdated. The content of this site is provided for general informational purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more current sources of information. Any use of the content of this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily up to date and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes made to our site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or interruption of the service.

SECTION 5 - PRODUCTS OR SERVICES
Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our  Refund Policy .
We have made every effort to display the colors and images of our products as accurately as possible, as they appear in-store. However, we cannot guarantee that the color display on your computer screen will be precise.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not guarantee that the quality of products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email address and/or billing address or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, dealers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please see our  refund policy.

SECTION 7 - OPTIONAL TOOLS
We can give you access to third-party tools over which we have no control or influence.
You acknowledge and agree that we provide you access to these tools "as is" and "as available" without any warranty, representation, or condition of any kind and without any endorsement. We shall have no liability whatsoever arising from your use of optional third-party tools.
Any use by you of the optional tools provided on the site is entirely at your own risk and discretion, and you must ensure that you understand and approve the terms under which the tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website, including the release of new tools and resources. These new features and/or services will also be subject to these terms of use.

SECTION 8 - THIRD-PARTY LINKS
Some content, products, and services available through our service may include elements from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy, and we do not guarantee and will have no liability for any third-party materials or websites, or for any other third-party materials, products, or services.
We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transaction conducted in connection with third-party websites. Please carefully review the third party's policies and practices and ensure you understand them before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - COMMENTS, REVIEWS, AND OTHER USER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries) or, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use the comments you submit to us on any media. We are not and shall not be obligated (1) to keep any comments confidential; (2) to pay any compensation for any comments; or (3) to respond to any comments.
We may, but are under no obligation to, monitor, modify, or remove content that we deem, at our sole discretion, illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise objectionable, or that violates a party's intellectual property or these terms of service.
You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise illegal, abusive, or obscene material, nor will they contain any computer virus or other malicious software that could in any way affect the operation of the service or any associated website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or any third party as to the origin of any comment. You are solely responsible for all comments you make and their accuracy. We disclaim all liability and assume no responsibility for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION
The submission of your personal information through the store is governed by our  privacy policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Sometimes, information on our site or in the service may contain typographical errors, inaccuracies, or omissions regarding product descriptions, prices, promotions, offers, product shipping fees, transit times, and availability. We reserve the right to correct any error, inaccuracy, or omission, and to modify or update the information or cancel orders if any information in the service or on any associated website is inaccurate at any time and without notice (including after you have submitted your order).
We assume no obligation to update, modify, or clarify the information contained in the service or on any associated website, including, without limitation, pricing information, unless required by law. No specified update or refresh date applied in the service or on any related website should be construed as indicating that all information in the service or on any related website has been changed or updated.

SECTION 12 - PROHIBITED USES
In addition to the other prohibitions set forth in the Terms of Use, you are prohibited from using the site or its content (a) for illegal purposes; (b) to solicit others to perform or participate in illegal acts; (c) to violate any local, international, federal, provincial, or state regulation, rule, law, or ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or any associated website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any associated website, other websites, or the Internet. We reserve the right to terminate your use of the service or any associated website for violation of any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, nor do we claim that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained through the use of the service will be accurate or reliable.
You agree that we may from time to time discontinue the service for indefinite periods or cancel the service at any time, without notifying you.
You expressly agree that your use of or inability to use the service is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranty, or condition of any kind, express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall The Oriental Herborist, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any other similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any product purchased through the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind resulting from the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

ARTICLE 14 – COMPENSATION
You agree to indemnify, defend, and hold harmless The Oriental Herborist and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your violation of these terms of use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

ARTICLE 15 – SEVERABILITY
In the event that any provision of these Terms of Use is found to be illegal, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms of Use. Service. Such determination shall not affect the validity and enforceability of the remaining provisions.

ARTICLE 16 – TERMINATION
The obligations and responsibilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These terms of use remain in effect until you or we terminate them. You may terminate these Terms of Use at any time by informing us that you no longer wish to use our services or when you stop using our website.
If, in our sole judgment, you fail to comply with or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the termination date, and/or as a result, we may deny you access to our Services (or any part thereof).

ARTICLE 17 – ENTIRE AGREEMENT
The fact that we cannot exercise or enforce a right or provision of these Terms of Use does not constitute a waiver of that right or provision.
These Terms of Use and all policies or operating rules published by us on this site or concerning the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals, oral or written, between you and us (including, but not limited to, all previous versions of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.

ARTICLE 18 - APPLICABLE LAW
These terms of service and any separate agreement by which we provide you with services shall be governed by and construed in accordance with the laws of  France .

SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You can view the most recent version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to review our website regularly to stay informed of any changes. Your continued use of or access to our website or the service after any changes to these Terms of Use have been posted constitutes acceptance of those changes.

SECTION 20 - CONTACT DETAILS

Support The Oriental Herborist : From Monday to Friday (09:00 AM - 05:00 PM)

Physical address: Al Rabat street, 211 Salalah Oman

Email: info@theorientalherborist.com